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Forum Discussion

weaselenterprises's avatar
weaselenterprises
Helpful | Level 5
3 months ago
Solved

Shared folder still shows up in other members' Dropbox accounts.

Device
iMac, 2020
Operating System/Browser (if using the web)
macOS 15.6.1
Dropbox App Version (if using the app)
232.4.5926

Question or Issue
I have Dropbox Basic. I am/was the owner of a Dropbox shared Folder. I deleted this folder over a year ago. However, this folder still shows up in people's Dropbox's, and several have NO option to delete it. It no longer appears in my list of Dropboxes, so I cannot administer it in any way. I have not got Dropbox Backup set up for this 😐

Any suggestions?

Delete
Dropbox Basic
File access
Shared Folders
  • weaselenterprises's avatar
    weaselenterprises
    3 months ago

    Hi Megan
    DS Polly doesn't show on the Home page.
    It does show in the shared Folders.
    It does show on the deleted files page, and I have now deleted it permanently.
    I hope that means it will no longer show up in other members Dropboxes.
    Of course, I cannot verify that other than by asking about 50 people.
    Thank you for your patience with all this.
    Ken

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hey weaselenterprises! 

    Happy to see that your issue is now resolved! 

    If you need something else, please let me know and I will be more than happy to help every step of the way. 😇

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