Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Shared link asks viewers to request access. Why does this happen?
Greetings. I have a shared file set to be viewable by anyone with the link, and I've sent the link to those I want to view the file (see screenshot). However, when they access the link, Dropbox sta...
Hi skepticalthinker ,
Jumping in here as a Product Manager for Dropbox Sharing to help out Hannah. Reading through your thread, this is very strange indeed. You've done everything right and I appreciate your patience in working through what is no doubt a frustrating experience. The best I can suggest here is to contact support for help. They'll be able to go through your specific situation and troubleshoot your specific link. Sharing a View Link with access set to "Anyone" should allow anyone - signed in or not - to access a web based preview of your content, and then from there to take further collaborative action like downloading, asking to join the content, etc.
Jason
I'm curious if this was ever resolved, as I am having the same issue. Everything was set up correctly, but certain users are being forced to request access? Could it have to do with their own Dropbox account settings?
It has not been resolved yet. But I did receive an email from dropbox and basically, the link in the pdf is not recognizing anything dropbox.com and that it is a dropbox issue. If by chance, the individual that receives the link has dropbox and is logged in, it works fine. It's just affecting those not logged in or do not have an account.
