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jaktsjef's avatar
jaktsjef
Explorer | Level 3
3 years ago

Shared links aren't opening

Some days its working fine and we can share the same resources other days its totally hopeless. The master account have a shared folder shared by link it contains many files but some days no browser...
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Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

What is the error? 

 

Timing out is almost certainly a browser or internet issue at your side. If it was a Dropbox issue the number of posts here would be horrific

  • jaktsjef's avatar
    jaktsjef
    Explorer | Level 3
    3 years ago
    I thought it could be timeout issued, is there a quick fix ?
    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Could you try switching browsers to see if this helps?

       

      Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

       

      Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

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