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Afwade's avatar
Afwade
Explorer | Level 4
3 years ago

Shared links have a prompts on the site

I have uploaded a video to Dropbox and need to create a working share link.

The video is set to "anyone with the link can view."

The link isn't opening correctly. There is a pop-up over the video instructing viewers to log on or get an account.

6 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Afwade, thanks for bringing this to our attention.

     

    This sounds like the normal prompt on the Dropbox site to create an account. 

     

    This is an optional step and people can exit that prompt to view the link.

     

    If you have any further queries, feel free to message back.

  • Afwade's avatar
    Afwade
    Explorer | Level 4
    3 years ago
    Thanks Jay.

    Is this new? The last link I created for the same purpose was a couple of months ago. It plays without the login request in a window, not a web page.
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    The prompts have been around for a while, however, it should be possible to exit the prompt in order to view the shared link.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Afwade, I'm afraid that for security reasons we can't access your link.

     

    Is there a chance to send us a series of screenshots, showing the steps you're following?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago

    Afwade wrote:
    The last link I created for the same purpose was a couple of months ago.

    The prompt on the site isn't new, but the format of the links have changed a bit and you likely can't modify them the same way that you're showing in your video (removing the rlkey and dl parameters, and changing the domain to dl.dropboxusercontent). See this thread for the discussion.

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