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atcinla's avatar
atcinla
Explorer | Level 3
2 years ago

Sharing a Folder that you can Save into your Dropbox

Hi, im not sure what happened with these new updates but before my photographer would share the folder with me and I was able to save that whole folder into my dropbox. He would send me "view" link a...
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atcinla's avatar
atcinla
Explorer | Level 3
2 years ago
Yes. I have enough space. This is happening with all new folders. I don’t see from anyone anymore that I could “save the folder” i have multiple photographers and videographers they all send me content via Dropbox and lately nobody has been able to send me “Save Folder” option.
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey atcinla - sorry to jump in here, but are those folders listed in your Shared tab and if so, are you able to add them to your account from there? 

  • atcinla's avatar
    atcinla
    Explorer | Level 3
    2 years ago
    Yes. I’m able to add folders that are shared. I duplicate the folder copy into my Dropbox.

    The issue is anyone who sends me a link now days I can’t “Save to my Dropbox” before all people who sent me links would have that option. So what do I tell people who send me the links. What they need todo so I could save the folder into my Dropbox?
    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey atcinla, can you send me a screenshot of what it looks like on your end, when you try to click on a shared link, please? 

       

      Just make sure none of your personal info is shown there. 

      • atcinla's avatar
        atcinla
        Explorer | Level 3
        2 years ago

        I don’t see an option to message you or attach any files here.

        So when I open a shared link it has no options todo anything.

         

        some other links I get. I only get options to save one file at the time. 

        i asked to send me global folder link and it would still not give me an option to save any folders. Just lets me save one file at the time. Or download the file. 

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