Your workflow is unique đŸ‘šâ€đŸ’» -  tell us how you use Dropbox here.

Forum Discussion

DebDamm's avatar
DebDamm
Explorer | Level 4
2 years ago

Sharing Dropbox folder Issues - Plus & free account

A client is having issues uploading files to a shared folder I created.  I have a Plus account with 2 TB of storage (163.GB used) and she has a free account.  When she tries to use the link I have se...
Error Messages
Shared Folders
Storage space
DebDamm's avatar
DebDamm
Explorer | Level 4
2 years ago
We’ve tried that. If there is anything in the folder,she can’t upload to it without the “out of space” error message.
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey DebDamm, sorry to jump in here, but have you considered using a file request instead of a shared folder?

 

This way, your client will be able to upload to your own account without impacting their own quota. 

  • DebDamm's avatar
    DebDamm
    Explorer | Level 4
    2 years ago
    Hi Walter, I have not. Haven’t used file requests before. Will this allow her to download the files after I edit (download, edit, then upload to DB) them? ( I am a photo editor and she is a photographer)
    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Ah no, file requests will only allow her to upload files to your account. If you need to give them view only access after your edits, you can share a link with view only rights to the folder with her to avoid impacting her own quota.

       

      I hope this helps a tad DebDamm 

       

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!