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Kmmckinley's avatar
Kmmckinley
Explorer | Level 4
8 years ago

sharing files - they stop playing after one hour

 I regularly share my  video ZOOM files with my clients , most of which are 1  to 1 hour and 30 minutes in length.   Several of them  have complained that the recordings stop after the one hour mark,...
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Rodand's avatar
Rodand
New member | Level 2
5 years ago

Hi

I need to be able to share the videos of my classes (3+ hours each) with participants but only allowing viewing! 

However the web preview stop at one hour. I have seen this earlier post explaining why it happens, however it doesn't really offer a solution.

https://www.dropboxforum.com/t5/Dropbox-files-folders/sharing-files-they-stop-playing-after-one-hour/m-p/467485#M177713

 

I do have a paid account and I have no time (nor it makes sense) to break down each video into more videos of one hour. 

 

Any other solution? Thanks

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hi Rodand, I'd be happy to answer this for you! 

The participants can either download our desktop app, which wouldn't have this limitation. 

Or they can download the file on their device and preview it that way. 

I hope this clarifies

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