Forum Discussion

alex112's avatar
alex112
Explorer | Level 3
5 years ago

Sharing links - no access

I am sharing a folder and I have the share permissions set to "only people invited" and the link permissions to "only people invited have access". However, when I send the link to someone who has acc...
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alex112's avatar
alex112
Explorer | Level 3
5 years ago

Hi Hannah, unfortunately that isn't the case. See attached image. [email address removed as per the Dropbox Community's Guidelines] has been invited and they are logging in
with the correct account.

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
The image indicates that most likely the shared link wasn't sent to the correct email address. 

Could you confirm that you've added them as a member when viewing the shared link settings?

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