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Forum Discussion
tildenld
2 years agoNew member | Level 2
Sharing with non-members asks them to download the Dropbox app.
I follow the instructions about sharing files with non Dropbox users, but when they receive the files, they are asked to download DropBox app. Please advise.
Mark
Super User II
2 years agoAs long as you havent shared with editing rights tell them to tap the X at the top right of the screen, or, escape.
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