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Forum Discussion
madebyporter
5 months agoExplorer | Level 4
Should I opt out of File Provider?
Device
Macbook Pro M1 2021 64gb RAM
Operating System/Browser (if using the web)
macOS 15.3.2
Dropbox App Version (if using the app)
229.3.5074
Dropbox Plan
Plus
So I'm thinking about opting out of File Provider. I'm a design engineer and music producer. So I'm using a lot of "offline files", such as:
- Figma – downloading images to add to websites/apps
- Cursor – Developing websites and apps and I store my files in Dropbox as backup. Tons of Vue Nuxt/React Next/Python projects. I load the folders into Cursor (or any IDE) from the Dropbox folder, which I have been doing for the past 10+ years
- Ableton Live/Logic Pro X – Music production raw files, sound kits, bounce files (mp3s/wavs/aif) and backup of mastered music sent to DSPs
- Adobe Lightroom – I take pictures either for projects or for photography clients. So RAW files and JPGs to send to clients
- DaVInci Resolve - I work on videos for promoting music and some marketing videos for my design engineering business
- Screen Studio - Videos I save from screen captures
I'm probably missing some apps/proceses/files, but these are my weekly mains. Now, here's what happens.
- I start working on something, usually code heavy stuff. I tell Cursor to create a feature or edit a bug. A ton of files are getting updates. Sometimes I have to install node modules. I thought about ignoring node module folders, but there's no easy way to do this in Dropbox, such as an "ignore specific folders input field".
- A ton of files are getting synced to Dropbox now, maybe 100-1000 files are being synced because of this, because I'll spend 2-4 hours working on software engineering stuff.
- Then I switch over to design to craft some UI for a mobile app or work on coding out some UI and need to export some icons or photos. So I work, start the export process and boom I get spinning pinwheel of death. It starts right when I hit cmd + S and the dialog window to save to a location doesn't appear. The app crashes and I have to force quit. Most of the time, Im saving these files to desktop if its a Webflow website or in my site files in Dropbox.
- This happens also on music production work. I'll go into the rabbit hole of crafting the best beat I've ever made in my life. This I remember, oops, I need to save. Usually I do this right after a ton of coding work. Hit cmd + s, app crashes. Try to recover work on reload of Ableton, and it crashes trying to recover the files.
So after tons of research, I found out its Dropbox's File Provider feature, because Apple doesn't allow third party cloud services unless they put them in a certain folder. Its like the ugly section in the restaurant from "Curb Your Enthusiasm". Before File provider, everything worked flawlessly. It was a beautiful backup system.
Then when it first happened, I thought my $6k MBP stopped working properly. I'm like, no no, its not hardware. I had to delete my old user account and create a new one because I thought my files were just corrupted thus why the saving of files kept crashing. Then it started happening here too. Oooo, and my external hard drive decides to fail around this time as well. A relatively new EHDD. I was contemplating wiping the laptop and starting fresh, then I found out...
All I had to do was open terminal (Im trying out Warp for now) and I run this command:
rm ~/Library/Preferences/com.apple.Spotlight.plist
- With the File Provider API, Dropbox now stores your files in `~/Library/CloudStorage/Dropbox` instead of the old `~/Dropbox` location. The old folder is often just a symlink or alias. Spotlight’s indexing and search behavior is tightly coupled to these locations, and any break in the expected structure can cause Spotlight to misbehave or fail to index Dropbox files properly.
- The `com.apple.Spotlight.plist` file stores your Spotlight preferences. When apps (especially those using the File Provider API, like Dropbox) crash or behave unexpectedly while saving or syncing files, it can corrupt this plist. This is why deleting it sometimes temporarily resolves issues—macOS regenerates it with default settings, but the underlying Dropbox/File Provider instability can cause repeated corruption.
I sometimes run "sudo mdutil -E /" to reindex my Spotlight but I still run into this issue and its kicking my ass.
So now the big question: Should I opt out of File Provider?
- Do I need to buy a new external hard drive and back up all my files before doing this?
- Will I need to re-index my dropbox on my laptop and resync?
- Are there any crazy problems not being opted into file provider, such as limitations for Logic Pro X/Ableton Files? (I've been seeing this around for the past two years)
18 Replies
- madebyporter5 months agoExplorer | Level 4
And to add, it takes like 40 days and 40 nights to sync files I edited a long time ago...I also have to turn off syncing just to work, then I turn it back on and now its 80 days and 80 nights of syncing.
- Jay5 months ago
Dropbox Community Moderator
Hi madebyporter, thanks for taking the time to message us with these details.
As you're aware, Dropbox on File Provider utilizes Apple's updated File Provider API to more deeply integrate with Mac OS.
If you wish to opt out using the steps in this article, which contains all the information you need, it is entirely up to you. However, if it would help your overall workflow, then it might be recommended for your setup.
We wouldn't be able to guarantee or check if other apps or services would require certain file types to be located in a CloudStorage folder at this time, or in the future.
I'll leave this post open for other users to contribute their observations with using File Provider.
- Rich5 months ago
Super User II
madebyporter wrote:
I thought about ignoring node module folders, but there's no easy way to do this in Dropbox, such as an "ignore specific folders input field".
You might be interested in signing up for the beta of the Ignore Files feature.
- madebyporter5 months agoExplorer | Level 4
Jay So now the process of opting out is completed, yet all my files show as zero bytes. Do I need to restart the sync process?
- Walter5 months ago
Dropbox Community Moderator
Is the Dropbox desktop app running and syncing normally in your menu bar madebyporter?
- madebyporter5 months agoExplorer | Level 4
So I've done my third try at:
- Deleting the dropbox folder
- Signing out and signing back in
- Selecting opt-out of File provider
- Picking what folders I want to sync
The sync is now complete, but all my files have a size of zero-bytes. So to answer your question, its syncing in the menu bar, but the files are not really syncing as they are all there in "spirit", but I can't do nothing with them because they are all zero bytes.
Now I still have my old "File Provider" located dropbox files, but its my only copy of my local files. I would need to take a one week vacation to copy these out of there as I'm working on multiple projects with these files and I always have deadlines, like everyday. I was chatting with Dropbox Support the other day and they wanted me to delete it, but I can't at the moment. These files are not "backup" but "working" files that I back up at the same time. This system has been working forever until the File Provider change up.
The latest indexed Dropbox folder within "Users/<<user>>/Dropbox". This is an example folder in my latest Dropbox. I dont even know what "Boombox" is. Some random folder that appeared in my Ableton Bounce folder.My working "File Provider" leftover Dropbox folder I cannot delete this until I can find a 1-2 week window to allow me to move around files. Im around 500GB-1TB of files in my dropbox...maybe more. This is the most current folder.My menubar dropbox window - Walter5 months ago
Dropbox Community Moderator
I don't see any syncing icons on your files madebyporter - are those zero bytes files located inside your Dropbox folder?
- madebyporter5 months agoExplorer | Level 4
Yes. Please check the fourth screenshot for where the Dropbox location is. Then check first screenshot at the bottom which shows the location I'm showing.
- Walter5 months ago
Dropbox Community Moderator
Yes, I noticed your Dropbox folder's location madebyporter - I was merely asking to check if you're able to see any syncing icons on your files anywhere on your computer. Could you have a look and let us know?
- madebyporter5 months agoExplorer | Level 4
Not in the current dropbox location, but there's icons in the old "File Provider" dropbox location. Does that mean I would need to move those files out the old File Provider location for this to work properly?
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