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Soonjas's avatar
Soonjas
Helpful | Level 6
5 years ago
Solved

Slow upload speeds on Windows 7

I am experiencing the super slow upload speed via Dropbox desktop App ( v 120.4.4598 ) and I am running Windows 7. It used to be good and only recently noticed super slow upload speed. Funny thing is...
desktop
sync
upload
Web
  • Soonjas's avatar
    Soonjas
    5 years ago

    Just to let everyone know that the latest Dropbox version has seems to fixed my issue of slow uploads (please refer original post https://www.dropboxforum.com/t5/Dropbox-files-folders/Does-Dropbox-limit-the-upload-speed-Very-Slow-uploads/m-p/519825 ) 

     

    I am now getting great upload speeds via Dropbox desktop App. Now my Dropbox desktop app is version 127.4.4265 on Windows 7. As previously mentioned, this issue seems to be on Windows 7 and had problems with v 120.4.4598 .

    In conclusion, and evidence by my testing on various devices, it is the Dropbox app that had restricted the upload speed!!!!!!!!!!!!!! Jay  please take note.

tgr74's avatar
tgr74
Explorer | Level 4
5 years ago

Hi Jay,  I don't know how to do the things you are suggesting.  Can you give more detail?   My dropbox uploads are painfully slow and I even upgraded my internet to 20MB per second for uploads. 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hi tgr74, could you clarify what steps you're referring to in order to assist further?
  • tgr74's avatar
    tgr74
    Explorer | Level 4
    5 years ago
    Hi Jay, I was referring to this message you had on this thread:

    “ Hi xerkon, thanks for posting on the community!

    There is a possibility that a proxy, VPN, firewall, security software, or even ISP/router issues could be restricting traffic to the following Dropbox domains.

    I'd recommend trying to check each one of these to se if any of them could be affecting the app's connection to the site.

    Keep me updated with any progress”
    • Soonjas's avatar
      Soonjas
      Helpful | Level 6
      5 years ago

      Just to update, I am still experience the same issue. The support have not being much help, just going through the same things.........it's very frustating.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 years ago
      tgr74, there isn't much I can suggest, since these are specific to your computer and what you have installed on there. 

      Did you install any antivirus software or other security software? If so, try disabling it to see if this helps.
      • tgr74's avatar
        tgr74
        Explorer | Level 4
        5 years ago

        Hi Jay,  I'm on a Mac and have not installed any antivirus or security software.  I don't think I have a proxy, VPN or firewall.   I just started using the app vs. my browser and that seems to have sped things up notably. I actually preferred using my browser though so I wish I could continue but I'll just try get used to using the app 

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