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Forum Discussion
eckhart
4 years agoHelpful | Level 6
Smart Sync Icons Missing (MacOS 12.4)
Hi everyone,
Since installing MacOS 12.4 my Smart Sync icons are no longer visible in Finder. Wondering if this is a known issue?
I've tried restarting the Dropbox app, and restarting Finder via ...
- 4 years ago
Walter Great work! I did this and my icons reappeared.
In case this helps: on a hunch I singled out Google Drive (as it also generates Finder icons of its own), and tried specifically closing only that, and that alone (combined with Finder relaunch) brought the icons back.
As a near-term workaround, I can simply keep Google Drive closed, since I use it much less than Dropbox. Annoyingly, when I turned off the setting for Google Drive to automatically launch at startup, it started itself regardless after restart, so I'm about to troubleshoot that. That's a Google problem, not a Dropbox problem, but I'm sharing it in case others get tricked by that too.
Thanks again to you and Jay.
eckhart
4 years agoHelpful | Level 6
Yes, it appears to be:
Walter
Dropbox Community Moderator
4 years agoHey eckhart, sorry to jump in, but could you try the steps I outlined here and let us know if they helped improve matters at all?
- eckhart4 years agoHelpful | Level 6
Walter Great work! I did this and my icons reappeared.
In case this helps: on a hunch I singled out Google Drive (as it also generates Finder icons of its own), and tried specifically closing only that, and that alone (combined with Finder relaunch) brought the icons back.
As a near-term workaround, I can simply keep Google Drive closed, since I use it much less than Dropbox. Annoyingly, when I turned off the setting for Google Drive to automatically launch at startup, it started itself regardless after restart, so I'm about to troubleshoot that. That's a Google problem, not a Dropbox problem, but I'm sharing it in case others get tricked by that too.
Thanks again to you and Jay.
- aleo884 years agoExplorer | Level 3
Hi there - I'm also having this issue and have been for about a month. I've tried all the suggestions in multiple threads, but still can't seem to get the option back to sync them online only. I used to be able right click on files and would have the option to keep them on the cloud and/or on desktop. That option is now gone and has been since upgrading my OS.
OS: Monterey 12.4
Dropbox version: 154.4.5363
Status: All Files Up to Date
Any help would be much appreciated as I used to use this option ALL the time and it's been a drag not having it.
Thanks!
- aleo884 years agoExplorer | Level 3
Sure thing! Here's the menu that I see. Thanks!
- aleo884 years agoExplorer | Level 3
Thanks! Must have gotten mixed up with the new terminology.
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