Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

MimiB's avatar
MimiB
Helpful | Level 6
7 years ago
Solved

Smart Sync options are missing on my context menu

I have scoured the forums for help. There is no "Smart Sync" Option when I right click on a folder on my business dropbox. I used to have the option, it disappeared 2 days ago.  Pertinent info - Win...
desktop
sync
  • MimiB's avatar
    MimiB
    7 years ago

    Yes we got it resolved. We did a more in-depth removal of dropbox even than the one I found above followed by repeating several of the same simpler steps outlined above and finally something triggered it to work. I can't tell you exactly what worked because I have no idea to be honest. Something in the sequence of events maybe. 

StephenDoherty's avatar
StephenDoherty
New member | Level 2
6 years ago

Thank you very much... this fixed my Dropbox Discrepancy with the Smart Sync.

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

No worries, StephenDoherty! 

If anything else comes up, just give us a shout. Cheers!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!