Forum Discussion

Erkan G.'s avatar
Erkan G.
Helpful | Level 6
2 years ago

Some folders have a red X icon on them, why?

Hi,   First of all, I have read forums and searched in google. I didn't see any usable solution. 4 of my folders have X and red in the corner. But inside of these folders I don't see any file...
desktop
sync
Erkan G.'s avatar
Erkan G.
Helpful | Level 6
2 years ago

here they are, 
_PM_XXX
_PM_YYY
_PM_CCC

They have same format with others but half of them are broken.
And rest are keep syncing since days.
I enter the folders which are keep syncing, all files or folders under it are green.
That is quite weird

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks, for security purposes, we're not able to view that link. 

 

Could you copy and paste the images into your next reply so we can view them here?

  • Erkan G.'s avatar
    Erkan G.
    Helpful | Level 6
    2 years ago

    Names are like this. No special character. Just english letters and _ 
    _PM_XXX
    _PM_YYY
    _PM_CCC

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      If you rename them slightly, do they begin to sync on your account?

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