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thisismyusername's avatar
thisismyusername
New member | Level 2
1 day ago

Some photos uploading with lesser file size and quality

Device: OnePlus 13 Operating System/Browser (if using the web): macOS 26.3.1 (a) (25D771280a) Dropbox App Version (if using the app): 244.4.6580 Syncing Status: Up to date Question or Issue I ha...
Android
Camera uploads
upload
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
15 hours ago

Hi there, thisismyusername​, let's see what we can find about this together! 

Just to make sure we're aligned, could you clarify if you're using the mobile camera uploads feature or the Dropbox desktop app? Also, is this happening with all files or just some of them?

If you export one of the problematic images to your phone, does it still appear to be blurry or not? 

What if you upload an image manually using our mobile app, do you notice the same results? 

Let me know more, and we'll take it from there!

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