Forum Discussion

mdea1a's avatar
mdea1a
Explorer | Level 4
3 years ago

Still syncing desktop and downloads

I am confused and frustrated that Dropbox keeps syncing my desktop and downloads. I have it disabled in the local app and on the web login, yet it keeps happening. I read articles, I deleted the enti...
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mdea1a's avatar
mdea1a
Explorer | Level 4
3 years ago

It was an accident that I hit the accept as solution button.

I have delineated the problems and attempted fixes over and over. I am not repeating them again. I'm waiting to hear from the advanced support team. But I will add that I am on a 2020 MacBook Pro with Sonoma, fully updated. The version of Dropbox is v187.4.5691 and the status if normal/fine.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi mdea1a, thanks for sharing that again with us, and for the patience in regards to that. 

 

As for the frustration, it seems my colleague, Walter asked helpme5 for some more info. 

 

Definitely let us know more as to how your case is going as soon as you have a response, and the culprit of what could be causing this.  

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