Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
sanchmo
5 years agoNew member | Level 2
STOP Dropbox from backing up external drive
I made the mistake of accepting a request from Dropbox to back up an external drive plugged into my Mac. I didn't stop to think the files in that drive were going to be huge video files that should NOT be backed up to Dropbox. How do I stop the backup of that external drive? The help section says go to the preferences of the Mac Dropbox app and uncheck folders I don't want to be synced. There is NO such option. The only option is to uncheck something about set up notifications for new external drives.
There was another help suggestion that suggested right clicking "the backup" and pausing it. WHAT backup?? I don't see the external drive listed anywhere in my Dropbox folder, and right clicking the external drive icon on my desktop doesn't show any Dropbox options.
How do I stop this backup without disabling ALL backups??
Thank you for any help on this....
Hey everyone!
You should be able to find the steps on how to disable the external drive backup through the desktop application's preferences here.
I hope this helps!
22 Replies
Replies have been turned off for this discussion
- Sean133 years agoNew member | Level 2
Hi just found this link due to same problem. Your link though takes me to a page where it shows me how to set up NOT disable ? I cant stop this thing from trying to upload 200K+ files but none of then ever show in my online dropbox either.
I honestly just use to scan receipts etc
- Jay3 years ago
Dropbox Community Moderator
Hi Sean13, the link is from a year ago, and the site has changed since then. This link should provide the information on how to delete a Dropbox Backup.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!