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nino2's avatar
nino2
New member | Level 2
8 years ago
Solved

Storage Usage reported for online-only folders on Finder doesn't match the "User Info".

So after more than a year of discussion on pretty much the same topic, this  still has not been resolved. Sugesting that issue will be resolved in the next version of software is somewhat unacceptabl...
desktop
Dropbox Basic
sync
  • HGohar's avatar
    HGohar
    8 years ago

    According to Dropbox team Jane, if the info about the dropbox folder is close or equal to zero bytes, it means it doesn't take any physical space on the hard disc. The problem I guess that the operating system still sees it as if it is taking that physical space and acts accordingly, i.e., full disc or neat full. I don't know what is the way around that.

     
akaraetteh's avatar
akaraetteh
Helpful | Level 5
8 years ago

Hi Jane

 

Here's a photo that gives you an indication of all you need to know

https://photos.app.goo.gl/4CTpPG8HVFDtzVwd2

MacOS Sierra

Latest stable dropbox build

my folder is 160GB (reported by OS), but "taking up" approx 40GB

 

Also view the 2 online-only folders: Demig0s...XYZ - both reported as 1.74GB, and the parent folder as 3.5GB...

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago

Hey akaraetteh, 

 

Just a quick note on this, keep in mind that 47.4.74 is already out and I would suggest to download it from here as quick as possible as this is always the first step in order to continue troubleshooting if needed. 

 

If possible, could you also let us know what your desktop is reporting ? If syncing is complete, you should see the "Up to date" message.

 

Thanks!

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