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Forum Discussion
James P.45
10 years agoNew member | Level 2
Stuck "importing photos..."
My dropbox is set to auto import/upload my iphone photos, which it is doing. But it keeps telling me it's "importing photos..." and the menubar symbol is constantly the camera symbol that usually com...
Paul R.59
10 years agoNew member | Level 1
There doesn't seem to be a way to directly reply to Shayne B, but I wanted to let everyone know that this problem started for me after I freshly installed El Capitan and all other apps (inc Dropbox). I didn't have the problem on the old install, so it is not something that will be resolved with a fresh install. I hope Shayne sees this.
FWIW, the Photos syncing and Teams solutions didn't help me either. I'm not going to mess around with Safe Mode, since Dropbox seems to be working on a fix. Hope it comes soon.
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