Forum Discussion

James P.45's avatar
James P.45
New member | Level 2
10 years ago

Stuck "importing photos..."

My dropbox is set to auto import/upload my iphone photos, which it is doing. But it keeps telling me it's "importing photos..." and the menubar symbol is constantly the camera symbol that usually com...
Mobile
sync
Niklas N.'s avatar
Niklas N.
Helpful | Level 5
10 years ago

I have been in contact with Dropbox support concerning this issue a couple of months ago. After they had me doing several non-sensical troubleshooting steps that just felt like a waste of time (reinstalling Dropbox, resyncing everything from scratch, etc) I finally got word that their engineers are aware of this issue.

However, I'm not hopeful that they are actually going to do something about it soon. I get the feeling that they really just want to discontinue this feature, or maybe they don't have the resources to fix it right now.

Maybe if more people pressure Dropbox about this issue, will it eventually be fixed.

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