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Forum Discussion
James P.45
10 years agoNew member | Level 2
Stuck "importing photos..."
My dropbox is set to auto import/upload my iphone photos, which it is doing. But it keeps telling me it's "importing photos..." and the menubar symbol is constantly the camera symbol that usually com...
eyalnow
10 years agoHelpful | Level 5
Same problem.
stuck at "15 minutes" for half hour.
No new photos or videos are imported.
Some files are added to [dropbox cache] folder.
I need to kill the app and re-launch it.
dropbox help ?
Max K.2
10 years agoNew member | Level 2
Still the same problem, stuck at "About 10 minutes left", photos and videos are in .dropbox.cache
Stuck problem is still reprodused in Dropbox v13.4.21 under macOS Sierra 10.12.1
Hey Dropbox team, are you doing anything here? WTF?
- jimzucker10 years agoNew member | Level 2
Same problem!
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