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dejanDB's avatar
dejanDB
Helpful | Level 6
3 years ago
Solved

Suspended public links

Hello, i'm dropbox user now since 2012 and never had problem with it. Now 5 days ago (5.1.2023) my public links were temporarily (says) suspended for generating too much traffic. I read all about i...
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  • Walter's avatar
    Walter
    3 years ago

    I'm  sorry for the late reply dejanDB; are you still  having issues with this?

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi rolejarczyk! Did you go through this Help Center article for all the possible reasons this can occur?

 

I can log a ticket for you to this email address, so that we can check this further.

catapult's avatar
catapult
New member | Level 2
3 years ago

Also having the same issue on a "professional" account - asked to find out what links have traffic on them and told by support, sorry cant for privacy reasons. Only resolution is to upgrade from single professional account (1Tb daily limit) to 3 user business account (3x cost) to get 4Tb daily limit.

Useless system if it can't tell the users where the issue lies.

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