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Louis22's avatar
Louis22
Explorer | Level 3
8 days ago

Sync arrows showing on my files in the Dropbox folder but the app is not syncing

Hi everyone, I’m seeing the sync arrows next to some files/folders in Explorer, but nothing seems to be actively syncing. Here’s what I’ve tried so far: Resynced files Toggled files between onl...
desktop
sync
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 days ago

Thanks for joining us on the Dropbox Community, Louis22.

Would you mind checking the sync status and version of the Dropbox app? To do so, hover over the Dropbox icon in your system tray with your mouse.

Also, when did you notice this started happening? Was it perhaps after some kind of Dropbox app update or OS update?

What's your Windows version?

Keep me posted!

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