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petrusrung22's avatar
petrusrung22
Explorer | Level 4
4 years ago
Solved

Sync is getting stuck and won't complete

Sync never finishes,  Every morning I check the status in the Dropbox app.  It's the same 26GB that never completes.  I am only using 32% of my Dropbox account, so it's not the size.  I'm up to date ...
desktop
sync
Web
  • Walter's avatar
    Walter
    4 years ago

    You could try finding and moving it out of the Dropbox folder petrusrung22 - renaming it might also help. 

     

    Have you rebooted your computer at all lately by the way?

DGr's avatar
DGr
Explorer | Level 3
4 years ago

I have a similar issue but only for larger files (1MB and larger).  Just started yesterday.  I am using the Apple Mac version and have plenty of storage space.  

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey DGr, sorry to hear about this.

 

Could you send me a screenshot of the app's exact status as shown in your menu bar?

 

Also, have you done any of the troubleshooting mentioned in this discussion?

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