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User 1556073's avatar
User 1556073
Helpful | Level 5
3 years ago

Sync stopped after I exceeded storage, won't re-start

I started getting messages that I had exceeded the free 2GB storage on my Account.  As a result, sync with my desktop folder stopped happening.  Today I went into my Dropbox account and cleaned out o...
desktop
Storage space
User 1556073's avatar
User 1556073
Helpful | Level 5
3 years ago

After some time, it seems like the sync started working without my logging out of and back into the Dropbox app.  In any case, the sync is now working.  It's possible I did something to log out of the app, but for others with this problem, it may also just be a matter of time before it starts working again.  For me it took about a day.

 

So I don't know for sure what the solution is, either closing/signing out of the app and reopening OR just giving it time.

 

Thanks in any case!

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi User 1556073, I'm glad everything is back on track! 

 

Have a lovely weekend ahead,enjoy! 

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