Forum Discussion

ehendry's avatar
ehendry
Explorer | Level 3
3 years ago

Syncing in Windows 11 creates conflicted copies

I have been happily working in Dropbox on a joint project with a colleague for several years now, viewing and editing shared documents. However, since installing Microsoft 11 - and despite having the...
desktop
Share
sync
windows
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for posting on the forum, ehendry. 

 

Can you please check this Help Center article on conflicted copies, and let me know if it clarifies the situation? 

 

Other than that, is your desktop app syncing alright? You can double check its syncing status by clicking on the small Dropbox icon in your system tray.

 

Keep me in the loop.

ehendry's avatar
ehendry
Explorer | Level 3
3 years ago

Hi again

 

I have just downloaded the app AGAIN, and everything has changed - I'm now seeing syncing info and the little black icon is live.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey ehendry, sorry to jump in here, but could you send us a screenshot of what's troubling you exactly so that we can have a look too?

     

    As for the syncing icons on your files, you can take a look at this Help Center article. 

    • ehendry's avatar
      ehendry
      Explorer | Level 3
      3 years ago

      Hi Walter

       

      If the problems occur again, I will send you screenshots as suggested. At the moment, I'm keeping my fingers acrossed (but in a puzzled, why did it go wrong? sort of way).

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