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BruceFH's avatar
BruceFH
Helpful | Level 5
2 years ago
Solved

Syncing issue: Files I upload on desktop won't show up on the website

Dropbox does not sync. I upload data onto DropBox on my PC, but it does not upload to the website, so is not available from other devices.

Please can someone help?

desktop
sync
Web
  • BruceFH's avatar
    BruceFH
    2 years ago

    Hi Hannah,

    I have closed and relaunched the app numerous times and also rebooted my PC.

    It had not been syncing since at least March this year (not sure of exact date).

     

    I have now done so again, and (holding thumbs) it seems to be working now...

    Many thanks to everyone for their help.

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  • BruceFH's avatar
    BruceFH
    Helpful | Level 5
    2 years ago

    It still says downloading 18 files (1MB), without any progress after nearly an hour...

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the update, BruceFH.

     

    Can you try closing and relaunching the app once more, to see if that helps?

     

    How long have you been having this issue?

  • BruceFH's avatar
    BruceFH
    Helpful | Level 5
    2 years ago

    Hi Hannah,

    I have closed and relaunched the app numerous times and also rebooted my PC.

    It had not been syncing since at least March this year (not sure of exact date).

     

    I have now done so again, and (holding thumbs) it seems to be working now...

    Many thanks to everyone for their help.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for keeping us updated on this, Bruce.

     

    Hopefully, that'll do the trick, but if the issue comes back, don't hesitate to let us know.

     

    Have a great week ahead!

  • BruceFH's avatar
    BruceFH
    Helpful | Level 5
    2 years ago

    Many thanks again Hannah.

    You have a great week too!

     

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