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Forum Discussion

Internazionale's avatar
Internazionale
Explorer | Level 3
3 years ago

Temporary files are created for Office files only in the Dropbox folder

good morning, I need your help.   I use dropbox for job, from the account that my boss created for us, we have shared dropbox, so if I change o cancel a file, every people see that changement of ...
Create
desktop
Microsoft Office
Christine2024's avatar
Christine2024
Explorer | Level 3
2 years ago

Hi Hannah, I tried uninstalling & reinstalling Dropbox on my PC and the same issue still exist.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

How about when the app is closed or uninstalled? Does the issue persist then too?

  • Christine2024's avatar
    Christine2024
    Explorer | Level 3
    2 years ago

    After uninstallation the files will not be available on Desktop - Dropbox. Saving files on webpage won't create temp file. 

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Simply uninstalling or closing the Dropbox app, shouldn't remove your Dropbox folder; would you mind checking, just by closing the app and let me know the results please?

      • Christine2024's avatar
        Christine2024
        Explorer | Level 3
        2 years ago

        Hi Hannah, the issue still exists.

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