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Forum Discussion

Barney D.'s avatar
Barney D.
Explorer | Level 3
4 years ago
Solved

The app is filling up my system drive, but not uploading to Dropbox

Help please.  Long time drag and drop Dropbox user without the app, but finding it grindingly slow and now constantly crashing.   I installed the app, but deliberately without syncing.  I need a ...
desktop
Space and storage
Storage space
sync
  • Mark's avatar
    Mark
    4 years ago

    Hi Barney D. 

     

    You seem to be a tad confused as to how Dropbox works I'm afraid. 

     

    Dropbox is just a regular folder on your machine like every single other one - meaning it uses space and is managed/controlled by your OS. The only difference is that the Dropbox program than syncs that folder to the cloud. There is no way (via the software), or ever has been actually, to upload directly to Dropbox on a computer without using quota. The ONLY way would be to upload via the website. 

Barney D.'s avatar
Barney D.
Explorer | Level 3
4 years ago

Thank you.  I'll stick to drag and drop and pray.

Barney D.'s avatar
Barney D.
Explorer | Level 3
4 years ago

Having said even the drag and drop is missing a substantial number of files.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    4 years ago

    Have you given drag/drop time to move (THAT bit is done by the computer itself) and then to upload? The upload takes time and is dependent upon your internet speed.

    • Barney D.'s avatar
      Barney D.
      Explorer | Level 3
      4 years ago

      It's not that it is missing files at the end of the batch; it's missing random files right through the batch.

       

      Down 30 Mbps, up 5 Mbps.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        Hey Barney D., thanks for reaching out to Dropbox Community!

         

        Would you mind clarifying exactly how you're using the Dropbox application?

         

        You said you're using drag & drop, but at the same time, you turned off syncing? Or is syncing on now?

         

        And if so, what's the sync status of the app? You can see that if you hover over the Dropbox icon in your system tray with your mouse.

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