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Barney D.'s avatar
Barney D.
Explorer | Level 3
4 years ago
Solved

The app is filling up my system drive, but not uploading to Dropbox

Help please.  Long time drag and drop Dropbox user without the app, but finding it grindingly slow and now constantly crashing.   I installed the app, but deliberately without syncing.  I need a ...
desktop
Space and storage
Storage space
sync
  • Mark's avatar
    Mark
    4 years ago

    Hi Barney D. 

     

    You seem to be a tad confused as to how Dropbox works I'm afraid. 

     

    Dropbox is just a regular folder on your machine like every single other one - meaning it uses space and is managed/controlled by your OS. The only difference is that the Dropbox program than syncs that folder to the cloud. There is no way (via the software), or ever has been actually, to upload directly to Dropbox on a computer without using quota. The ONLY way would be to upload via the website. 

Barney D.'s avatar
Barney D.
Explorer | Level 3
4 years ago

Thank you.  Very odd.  I am uploading directly.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Okay, if you're uploading via the Dropbox site, then it's different to moving files into the Dropbox folder for the desktop app to sync them, so the desktop app preferences wouldn't affect the site.

 

Could you try switching browsers to see if this helps with the uploads? 

  • Barney D.'s avatar
    Barney D.
    Explorer | Level 3
    4 years ago

    That's my next step.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Let us know how it goes and we'll take it from there Barney D. 

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