Forum Discussion

bradimperialmetric's avatar
bradimperialmetric
New member | Level 2
8 months ago

The app on my new MacBook will sync for 30 seconds, and then gets stuck.

I've installed DropBox desktop on a new MacBook Pro with no firewall installed It will sync for 30 seconds, then get stuck on the Syncing... screen when i pause and resume syncing it syncs f...
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desktop
Mac
sync
Ernesto's avatar
Ernesto
Explorer | Level 4
8 months ago

I'm having the same problem after updating to 15.5, I'm using 225.3.4851

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hey there, bradimperialmetric, let's jump right into this!

    It looks like you're using our beta version, instead of the stable one (225.3.4851  instead of 224.4.4811 ), so I’d like to make sure that’s not what’s causing any issues.

    What I want you to do next is go to this page and turn off early access (under the Preferences section). After that, please download the latest stable app version instead and let me know if you see any difference.

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