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DD77's avatar
DD77
New member | Level 2
1 year ago

The "Copy Dropbox link" option is missing on Finder and new files are no longer syncing.

I have created a new file for a client who shared his folder and the file did not come through. I checked on my mobile app and the files aren't in there. I also checked on my web browser and the new ...
desktop
Mac
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi DD77! Thanks for posting on our forum today. 

 

To make sure I got this right, you created this file inside your client’s shared folder and it doesn’t appear on any of your linked devices/web account. Correct?

 

As for the "Copy Dropbox Link” function you’re missing, do you see any other Dropbox options when right-clicking on your files? Or are they all missing now from your Dropbox folder? 

 

Finally, I’d like you check your menu bar and make sure the small Dropbox icon is still there. If it is, I’d like to know the syncing status and app version that the desktop app reports. 

 

Keep me in the loop for more info.

  • julies's avatar
    julies
    Explorer | Level 3
    1 year ago

    Same: Bropbox contextual menus have been missing (again) for days. misery.

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