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Farhang223's avatar
Farhang223
Helpful | Level 6
2 months ago
Solved

The desktop app is stuck connecting on my macOS Sequoia 15.4.1 and it doesn't sync new files.

I believe since I updated my MacOS to Sequoia 15.4.1 a few days ago, my Dropbox app has faced a connection problem and tells me very frequenly that it is 'Reconnecting to the internet. This may take ...
desktop
Mac
sync
  • Farhang223's avatar
    Farhang223
    2 months ago

    Thanks Nancy.

    I uninstalled my antivirus and VPN. But what eventually solved it, I believe, was connecting to my phone internet and keeping my internet router off for few minutes, to then connect back to it. Thanks. I thinking loading previews of Lightroom classic was confusing Dropbox too, which by a force quit of Lightroom that was solved too. 

Farhang223's avatar
Farhang223
Helpful | Level 6
2 months ago

Thanks Nancy.

I uninstalled my antivirus and VPN. But what eventually solved it, I believe, was connecting to my phone internet and keeping my internet router off for few minutes, to then connect back to it. Thanks. I thinking loading previews of Lightroom classic was confusing Dropbox too, which by a force quit of Lightroom that was solved too. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hey Farhang223!

Happy to see that your issue is now resolved!

If you need anything else, just give us a shout. 😌

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