Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

oreinar's avatar
oreinar
Helpful | Level 5
2 months ago
Solved

The desktop app on Mac OS isn't syncing any more

Device :  MacBook Pro  Operating System/Browser (if using the web) :  macOS Tahoe 26.0.1 (25A362) Dropbox App Version (if using the app) :  234.4.5591 Syncing Status No automatic sync...
desktop
Mac
sync
oreinar's avatar
oreinar
Helpful | Level 5
2 months ago

Hi Jay, 

thanks for your message. 
i did forget to mention that I had already tried several times to deinstall-reinstall the desktop app.. 

without success unfortunately 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Thanks for the info. If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?

  • oreinar's avatar
    oreinar
    Helpful | Level 5
    2 months ago

    Thanks Jay

    I’ll try that out and let you know 

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 months ago

      Hey oreinar​!

      Take your time, and let us know of any updates. 😇

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!