Forum Discussion

PORRITA's avatar
PORRITA
Explorer | Level 3
2 years ago

The device is blocked when connecting iPhone with my PC.

When I connect my iPhone to the PC the synchronization doesn't start and I get this message "The device is blocked Dropbox could not import photos because Apple iPhone may be blocked. Unlock it and ...
desktop
Mobile
sync
upload
PORRITA's avatar
PORRITA
Explorer | Level 3
2 years ago

126,81 GB of 128 GB in use

What do you mean by the support team? Where should I write/call specifically

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

You can check your support options according to your plan on this page. 

 

Do you see the email option for example PORRITA?

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