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JaydonBuzzkill's avatar
JaydonBuzzkill
New member | Level 2
2 months ago

The Dropbox app on Windows is stuck syncing forever

My Dropbox has been stuck on syncing around 11gb of files. It is our company's dropbox and my side is not being updated with new folders being put into the dropbox. I am working off a Lenovo Th...
desktop
sync
Web
windows
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi JaydonBuzzkill​, thanks for providing these details!

Have there been any recent updates to your Dropbox team by any chance, or a reorganization of the files on their end which might have brought on this syncing?

Are the number of files syncing, as shown in your screenshot, decreasing or remaining the same constantly?

Any other info or screenshots would be helpful!

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