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JaydonBuzzkill's avatar
JaydonBuzzkill
New member | Level 2
2 months ago

The Dropbox app on Windows is stuck syncing forever

My Dropbox has been stuck on syncing around 11gb of files. It is our company's dropbox and my side is not being updated with new folders being put into the dropbox. I am working off a Lenovo Th...
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JaydonBuzzkill's avatar
JaydonBuzzkill
New member | Level 2
2 months ago

Hi Jay - No, there have not been. The number of files fluctuate, but the 11.6GB remains the same.

I would love to help with screenshots but I cannot find any of the following, so let me know what screen shots can help:

- I cannot find which file is stuck and stopping the syncing
- I cannot see a sync history to determine more information

Happy to provide screenshots of everything you might need.

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Do the files in the Dropbox folder all have sync icons on them?

Are they in specific folders, or just in random locations?

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