We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Duncan00
2 years agoExplorer | Level 3
The "manage hard drive space" and "make online-only" options aren't working on my Mac device
I am using a macbook pro 2014 OS 10.15.5
I do not have right click option "make online only".
I have the right click option "manage hard drive space", however when I use this feature to "move to ...
Nancy
Dropbox Community Moderator
2 years agoThanks for posting this on our forum, Duncan00!
Can you clarify what’s the current location of your local Dropbox folder, as it shows under the Sync tab of your app preferences?
Also, if you look at your computer’s menu bar, do you see the small Dropbox icon at the moment? What’s the syncing status it reports?
Finally, I’d like a screenshot of the context menu you get when right clicking on your files/folders to have a visual.
Let me know when you’re ready.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!