Forum Discussion

Duncan00's avatar
Duncan00
Explorer | Level 3
2 years ago

The "manage hard drive space" and "make online-only" options aren't working on my Mac device

I am using a macbook pro 2014 OS 10.15.5 I do not have right click option "make online only". I have the right click option "manage hard drive space", however when I use this feature to "move to ...
desktop
Mac
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi again, Duncan! One more thing I wanted to ask before taking you to email; have you also tried these steps to restart your Finder? Do they help at all?

Duncan00's avatar
Duncan00
Explorer | Level 3
2 years ago

Hi Nancy, thanks, but no it didn't help. I even uninstalled and reinstalled afterward but nothing has changed.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Duncan00, thanks for clarifying that for us. 

     

    I just sent you a ticket to investigate further so please have a look at your inbox and we'll take it from there. 

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