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bbbb4's avatar
bbbb4
Explorer | Level 4
2 years ago
Solved

The notices of my links are different than others.

When someone open my link gets this notice.

 

But when i open someone else's link i get this one. Both of them are include multiple files so i know they both are folders. How can i make it look like this? Thank you

  • Hi bbbb4! The subtle difference in messaging here has to do with a migration we're doing on the Dropbox side to our link model (you can read about the details here)

    The first message is from the new link model, and the latter is from the legacy version. It sounds like you have a preference for the legacy version's messaging - can you tell me more about why you'd prefer that one for your shared links? Thank you!

10 Replies

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey bbbb4, thanks for reaching out to us.

     

    I'm afraid these kinds of messages are automated, so there's no way to alter them.

     

    I will however, pass your feedback along to our team about this.

     

    If you need anything else, please let us know.

  • bbbb4's avatar
    bbbb4
    Explorer | Level 4
    2 years ago

    Is it possible that the link was created different way?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi bbbb4, what plan are you currently on? Is it possible that the other user has a Dropbox Business team?

  • bbbb4's avatar
    bbbb4
    Explorer | Level 4
    2 years ago

    Yes, other user has a paid membership but idk which one. I don't have any paid membership yet but i will get soon. Do you think i have to change a setting or do something after i get the membership to get that massage?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey bbbb4 - sorry to jump in here, but could you clarify if the other user is using an individual Dropbox subscription or if they're part of a Dropbox for Teams account?

     

    This might be the reason you're getting different behavior when it comes to shared links.

  • bbbb4's avatar
    bbbb4
    Explorer | Level 4
    2 years ago

    Sorry, i can't learn that. Probably individual Dropbox subscription

  • bbbb4's avatar
    bbbb4
    Explorer | Level 4
    2 years ago

    Another question. The links i created don't change after i change my subscription plan or i change my name and lastname right ? Like they stay same right ?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    When you upgrade your plan, your shared links won't change, or if you change your name. 

  • katiedbx's avatar
    katiedbx
    Helpful | Level 6
    2 years ago

    Hi bbbb4! The subtle difference in messaging here has to do with a migration we're doing on the Dropbox side to our link model (you can read about the details here)

    The first message is from the new link model, and the latter is from the legacy version. It sounds like you have a preference for the legacy version's messaging - can you tell me more about why you'd prefer that one for your shared links? Thank you!

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