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"There was a problem completing this request" on every browser operation at Dropbox website
Hello, All! I am hoping someone can offer some wise words to help with this weird problem I have started to have with the Dropbox website. Since most of my files in my Dropbox Home account are stored...
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHey suirauqa, thanks for the additional information and the screenshot too.
Have you tried clearing your browser's cache at all since you first noticed this?
When it comes to the desktop app, can you try fixing your hardlinks and permissions and let us know if syncing gets stuck at the exac t same number of files again?
Hi there, Walter! I was really hoping that the link you provided would lead me to a solution. However, the weird bit is that I seem to have neither of those two options, "Fix hardlinks" or "Fix permissions", under my Account tab in the Dropbox app. I noted that the original message in the link was from 2020; perhaps the settings changed in these three years? Please see below for a screengrab.
Thanks for trying to help! ~~ S
- Walter
Are you pressing down ALT+H (or the spacebar for Macs while on the Account tab suirauqa?
Walter, seriously, THANK YOU. I had not pressed Alt-H earlier at the Account tab. The moment I did, those options magically appeared. I clicked on Fix Hardlinks first and got a message that the hardlinks were fixed and copied into links. Next I pressed Fix Permissions. A blank console window of some kind opened up. So I closed it down. Once I closed the preferences box, I noticed Dropbox was now syncing some 10,000 files (Yikes!) and hovering on the app in the tasktray showed files being synced and uploaded. This is going to take some time I think, but I shall see what happens at the other end and write back here.
You are awesome, Walter.
EDITED TO ADD: Sorry, the App still seems to be stuck at "Syncing 11 files." 🙄
- Megan
Hi suirauqa, could you try uninstalling, and re-installing the app?
Once you do, please check both the syncing status, to see if it's still stuck, and the way it behaves when it comes down to your browser when you press the globe icon, and let me know!
