Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

none22's avatar
none22
Helpful | Level 7
1 year ago

time left in sync gone again

I know there is an older (2019) post about this, but the time left to sync seems to have disappeared again. any idea why this has disappeared again. Now when I hover over the icon, it just shows 'upd...
desktop
sync
none22's avatar
none22
Helpful | Level 7
1 year ago

yes  - it is syncing normally. I didn't ask about syncing, I asked about the icon showing the time remaining again since it had disappeared.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi none22, keep in mind that we've checked with our team and can confirm that they're aware of some issues causing the feature's unreliability.

 

Unfortunately, we don't have a timeline for fixing it yet, as this could have multiple causes . But we can look into it further via email if that's okay with you, and we'll do our best to help out further.

 

Thanks!

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!