Forum Discussion

none22's avatar
none22
Helpful | Level 7
2 years ago

time left in sync gone again

I know there is an older (2019) post about this, but the time left to sync seems to have disappeared again. any idea why this has disappeared again. Now when I hover over the icon, it just shows 'upd...
desktop
sync
Korrofilms's avatar
Korrofilms
Helpful | Level 6
2 years ago

OMG, I've found it!! Not sure why the DropBox Staff who commented above didn't bother offering this information, but I've just discovered that this upload progress time indicator has been moved, not removed! I always have my DropBox Finder widget (top menu bar on my Mac) set to show me 'Activity' and it is here that I used to see the time indicator at the bottom. This now shows a useless progress bar, hence why I (and others) had assumed DropBox had removed this feature. However, I happened to click over to the 'Sync History' tab, while a file was uploading, and there it is at the top! It shows the current file(s) uploading, with a size left and time left indicator beneath them. Happy for DropBox to forward their support staff's yearly bonus to my account for this one 😉

none22's avatar
none22
Helpful | Level 7
2 years ago

? maybe that's what shows up on a mac, but on a pc in sync history you get the number of mgb out of the total mgb that have been uploaded so far, but no time.  so you have to just guess how long the remaining mgb would take to upload. so at least for pc users, the function is still missing

  • dtang7d's avatar
    dtang7d
    New member | Level 2
    2 years ago

    @Korrofilms This is helpful but I am also on Mac and experiencing what @none22 says; there is size and remaining, but no time remaining.

     

    • none22's avatar
      none22
      Helpful | Level 7
      2 years ago
      • yep - seeing the same thing on my pc - so you can see what's been uploaded so far, but not time remaining. and since the initial response, nothing but crickets here about if/when this might be fixed.
    • Korrofilms's avatar
      Korrofilms
      Helpful | Level 6
      2 years ago
      Yeah, it appeared for me, then disappeared again. It was showing individual files with their time left and data size remaining info alongside them, so more useful than the old single time left indicator. But then it started screwing up, showing files had finished uploading, when they hadn’t at all, and now it’s gone entirely. No idea what’s going on, as no one from DB support seems to care to respond properly.
    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hi there none22 & Korrofilms - sorry to hear you're still having issues with this.

       

      Could you please clarify your device's exact OS version and the version and status of the Dropbox desktop app as shown in your system tray at the moment?

       

      Did you reboot your computer since you first noticed this by the way? 

      • Korrofilms's avatar
        Korrofilms
        Helpful | Level 6
        2 years ago

        macOS Sonoma 14.4.1
        Dropbox version 197.4.7629

        Yes, system rebooted. Everything else normal.

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