Forum Discussion

mcfinney's avatar
mcfinney
Helpful | Level 6
7 years ago
Solved

Time Left in sync has been removed from the Dropbox desktop app

The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me the time left to sync, which I have depended on to let clients know when files will be there. Hovering over only gives me the option to pause syncing. Was this feature removed or is this a bug in the latest update?

I'm on Mac OS Sierra 10.12.6

desktop
sync
  • Emma's avatar
    Emma
    7 years ago
    LuisA1 wrote:
    Hi everyone,
     
    I’m a member of the Dropbox desktop application team.
     
    First off, I’d like to thank you all for your feedback on this. 
     
    Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.
     
    That said - we’ve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!
     
    Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available. 
     
    We truly appreciate all of your feedback, it’s very important to us to make Dropbox work for our users. Thank you! 

    Hi all, 

    I've checked with the team and this has been released to the current stable version v73. 

    It is available now for download, but your devices should also automatically be updated to this version soon.

    Thanks once again for your patience and feedback!

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  • NZGREEN's avatar
    NZGREEN
    New member | Level 2
    7 years ago

    When is the new updsate due?  Thanks 

  • videophage's avatar
    videophage
    Helpful | Level 6
    7 years ago

    May 15th :

    I'm saving the kind words and thanks for that upcoming day.

  • videophage's avatar
    videophage
    Helpful | Level 6
    7 years ago

    Well, i'll go with the Beta version for now, good to see that clock again !

    Thanks all for complaining here, and dropbox people for finally hearing us out.

  • Unclerusty's avatar
    Unclerusty
    New member | Level 2
    7 years ago
    Yes, please do... I depend on this timer every day... very annoying to lose it!
  • MikeW1's avatar
    MikeW1
    Helpful | Level 6
    7 years ago

    I downloaded the beta version, and it does show the time to sync again.  With that, you can fairly say that the issue has been resolved.

  • loversdust's avatar
    loversdust
    New member | Level 2
    7 years ago

    Good to hear it is coming back! I also find this feature valuable even if it's not totally accurate it gives me a rough idea. Generally, I found it fairly reliable usually it was within 15 minutes of the correct time unless I was uploading a ton in which case I'm not sure.

  • Sasha1's avatar
    Sasha1
    New member | Level 2
    7 years ago

    It's been another 4 weeks. And still no timer. Wake up dropBox. We want it back, and we would like to know who was the idiot in charge who decided to remove the timer in the first place.

    Right now getting emails from clients asking about ETA on files - > the answer I have no f..ng idea

    Thanks

  • editchez's avatar
    editchez
    New member | Level 2
    7 years ago

    Adding my voice to the rest of the chorus - bring back this feature! Why on earth would you remove it in the first place? I don't even get the progress bar, so I have no idea how long my files are going to take to upload.

    Fix this!

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