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Forum Discussion
Tons of 'Selective sync conflict' folders created when migrating to a new Mac M4pro
Device Mac M4pro Operating System/Browser (if using the web) MacOS 15.1 Dropbox App Version (if using the app) 236.4.5918 Syncing Status Up to date
There are hundreds of folders with "select...
Hi Nancy, I used the default Apple Migration Assistant when transfering everything from my old Macbook pro 2018 Intel Chip to the new Macbook pro M4pro. I don't quite remember whether I could directly open the migrated Dropbox without going through Rosetta or I uninstalled the migrated Dropbox and downloaded Dropbox for Mac (M-chip) to open it. I can confirm with you that I didn't run apps through Rosetta for any of the migrated ones on my new Macbook pro.
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorI see, thanks for clarifying that! What we generally recommend, when you move from one computer to another, is to install the Dropbox app on your new device with these steps. Migrating the Dropbox app using the Apple Migration Assistant can potentially cause some issues and it's not something that we can support.
If you've double checked that everything looks normal on the Dropbox website and you're not missing any files from there, you can try to reinstall the Dropbox app on your new computer and create a new Dropbox folder where all of your files will need to be re-downloaded and synced from your web account.
Hi Nancy, I just double-checked my files on the website, and I found that there are some folders with "selective sync conflict" as well, but they are not necessarily those same folders that appeared in Dropbox locally. And they reappeared even if I deleted them on the website. For the reinstallation, should I delete the current Dropbox completely and then reinstall it, or I can just download and install so that the new one will overwrite the old one?
- Nancy
How long does it take before the folders re-appear on your Dropbox account? Are those folders synced to your desktop app at the moment, and if yes, are they accessible by any third-party apps?
About reinstalling the Dropbox app, are you referring to deleting the local Dropbox folder that contains your files first, or uninstalling the desktop app altogether?
