Forum Discussion

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Michelle Byrne, can you clarify the OS you're using, and give me a step-by-step process, please? 

 

You mentioned you're using our website, right? 

Michelle Byrne's avatar
Michelle Byrne
New member | Level 2
2 years ago

Im using drop box software. 

  • Simon Heywood's avatar
    Simon Heywood
    Explorer | Level 4
    2 years ago

    I'm having the same problem. I have been relying on transcription heavily lately in the Dropbox Plus plan in the browser and it's not been working in the last couple of days despite having worked really well with a high workload up till now.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!