if you have some of the turkish characters (like capital i in Turkish, which is İ) in your file name, dropbox do not synchronize, I realized it but it was too late, I lost lots of things... Please solve this problem..

This problem causes really big problem for us. Sometimes I forget and use İ on folder names but then when I discover it can not sync, ı try to delete or rename filename but somehow its reborn!!! So dropbox sync that folder but it done with problem. I can not figure out. As a professional user I really fedup about this. I think it time to say goodbye :(

Well, this is not acceptable. Capital "i" in Turkish (which is "İ") is a Unicode letter and iCloud supports this letter without any problem. If iCloud can, why can't Dropbox? This is an annoying bug among every Turkish user. I hope Dropbox will solve this soon.

Hi Demetrios, I've also lost lots of files because of this bug. It's really really stupid of dropbox to do something like this, and please don't say there is nothing to be done in this case because as a developer, I wrote lots of programs to deal this kind of staff. I recommended dropbox to everyone I know but not anymore. I'll move my remaning files as soon as possible.

Hi Kubilay, Better solution, move on to OneDrive/GoogleDrive or another provider that does NOT have a STUPID problem like this even though they DO WORK in a case-insensitive nature on Windows and Mac OS X :)

I agree, this problem should be solved asap, it shouldnt be so difficult for dropbox. I think it is a shame...

turkish character problem | The Dropbox Community

45 Replies

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Kursad
New member | Level 2
9 years ago
I lost my important files in the folders they names are starting capital i or dotless i...

I will note use Dropbox any more...
Turker_T
Helpful | Level 6
9 years ago
They should somehow inform us about files which can't be synced. I am paid user and I can't use dropbox properly.
Hüseyin P.
Helpful | Level 6
8 years ago
More than 5 years,

Several people asked for it...

iCloud can handle it.

Google Drive can handle it.

Yandex Disk.. Yes...

Dropbox? They don't even care.

If file name is "İstanbul" sync fails.

You should change it to "Istanbul" or "istanbul"

If you or your friend have multiple files?

Good luck, because

It doesn't give you any feedback or notification

on the top of it, it shows a green icon!

Such a shame.
scribius
New member | Level 2
8 years ago
Hi,
In Turkish language, we have a capital letter, İ, which is basically I with a dot and it is capital of the letter i.
Dropbox won't sync any files including this letter in the filename.
Here, you can see the folder on my Macbook Pro (Mojave 10.14.1). The file including İ in the filename (FİLENAME.pdf) is can be seen with green checkmark.
On the desktop software, the filename with the letter İ can't be seen anywhere as synced.
I checked the online folder on the web, the file isn't there...

Only after I change the filename and eliminate all the İ's can the computer upload the file on the cloud.
I think this problem should be reported to Dropbox developers, any ideas?
Jane
Dropbox Staff
8 years ago
Hey scribius, I appreciate your detailed report; I’ve made sure to move it under the relevant thread, as there has been an earlier discussion on this discrepancy. Please bear in mind that we’ve already made sure to pass this feedback on to our team specialists & I’ve also made sure to add your voice to the feedback gathered internally.

Thanks for taking the time to drop us a line on our Community & please don’t hesitate to post us your thoughts or questions again in the future!

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