Forum Discussion

stuartcalder's avatar
stuartcalder
New member | Level 1
12 months ago

Unable to make all my files available offline onto new Mac

I've got a new iMac after the old one has just given up the ghost. All my files are fortunately backed up on Dropbox.  My back-up drive was unfortunately corrupted.  I've installed Dropbox on the new...
desktop
Mac
sync
janicetaylor's avatar
janicetaylor
New member | Level 1
12 months ago

Thank you for your reply. I see "Dropbox 216.4.7292 Up to Date" when I hover on the icon in the menu bar

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hi janicetaylor, are you able to right right a file or folder in the Dropbox folder, to see if the Dropbox context menu items appear there?

    • stuartcalder's avatar
      stuartcalder
      New member | Level 1
      12 months ago

      All sorted. The advice I got did the trick, thanks.

    • janicetaylor's avatar
      janicetaylor
      New member | Level 1
      12 months ago

      Yes, the context menu items appear on right-clicking a file or folder, as in the attached screenshot. The file has zero bytes unless opened, after which it posts the file size.

       

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        12 months ago

        Hey janicetaylor, let me also jump in here!

        I'm thinking that instead of clicking directly on your entire Dropbox folder, you could maybe access the folder, then select all of your items using Command-A and see if you can them make the folders available-offline. 

        Can you give it a go?

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