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Forum Discussion
stuartcalder
1 year agoNew member | Level 1
Unable to make all my files available offline onto new Mac
I've got a new iMac after the old one has just given up the ghost. All my files are fortunately backed up on Dropbox. My back-up drive was unfortunately corrupted. I've installed Dropbox on the new...
Jay
Dropbox Community Moderator
1 year agoHi janicetaylor, are you able to right right a file or folder in the Dropbox folder, to see if the Dropbox context menu items appear there?
janicetaylor
1 year agoNew member | Level 1
Yes, the context menu items appear on right-clicking a file or folder, as in the attached screenshot. The file has zero bytes unless opened, after which it posts the file size.
- Megan1 year ago
Dropbox Community Moderator
Hey janicetaylor, let me also jump in here!
I'm thinking that instead of clicking directly on your entire Dropbox folder, you could maybe access the folder, then select all of your items using Command-A and see if you can them make the folders available-offline.
Can you give it a go?
- janicetaylor1 year agoNew member | Level 1
That sounded promising, but unfortunately it didn't make any files or folders available offline.
- janicetaylor1 year agoNew member | Level 1
Update: That action may have triggered a delayed response as it looks like files are syncing and downloading. It started out at over 127,000 files and is decreasing, now at just over 116,000 files. I will report back when the syncing/downloading is complete.
Thank you.
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