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Forum Discussion
stuartcalder
12 months agoNew member | Level 1
Unable to make all my files available offline onto new Mac
I've got a new iMac after the old one has just given up the ghost. All my files are fortunately backed up on Dropbox. My back-up drive was unfortunately corrupted. I've installed Dropbox on the new...
Jay
Dropbox Community Moderator
12 months agoHi janicetaylor, are you able to right right a file or folder in the Dropbox folder, to see if the Dropbox context menu items appear there?
janicetaylor
12 months agoNew member | Level 1
Yes, the context menu items appear on right-clicking a file or folder, as in the attached screenshot. The file has zero bytes unless opened, after which it posts the file size.
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