Forum Discussion

stuartcalder's avatar
stuartcalder
New member | Level 1
12 months ago

Unable to make all my files available offline onto new Mac

I've got a new iMac after the old one has just given up the ghost. All my files are fortunately backed up on Dropbox.  My back-up drive was unfortunately corrupted.  I've installed Dropbox on the new...
desktop
Mac
sync
janicetaylor's avatar
janicetaylor
New member | Level 1
12 months ago

Yes, the context menu items appear on right-clicking a file or folder, as in the attached screenshot. The file has zero bytes unless opened, after which it posts the file size.

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hey janicetaylor, let me also jump in here!

I'm thinking that instead of clicking directly on your entire Dropbox folder, you could maybe access the folder, then select all of your items using Command-A and see if you can them make the folders available-offline. 

Can you give it a go?

  • janicetaylor's avatar
    janicetaylor
    New member | Level 1
    12 months ago

    That sounded promising, but unfortunately it didn't make any files or folders available offline.

    • janicetaylor's avatar
      janicetaylor
      New member | Level 1
      12 months ago

      Update: That action may have triggered a delayed response as it looks like files are syncing and downloading. It started out at over 127,000 files and is decreasing, now at just over 116,000 files. I will report back when the syncing/downloading is complete.

      Thank you.

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        12 months ago

        Sure thing janicetaylor! 😀

        Take your time, and let us know of any updates! 

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